Online Behavioral Advertising Transfarency and Consumer Purchase Intention: The Mediating Role of Perceived Personalization and Usefulness


Date Published : 10 September 2026

Contributors

uzi

University of Siliwangi
Corresponding Author

Keywords

Online Behavioral Advertising transferancy Perceived Personalization Perceived Usefulness Purchase Intention

Proceeding

Track

General Track

License

Copyright (c) 2026 International Seminar and Conference on Management, Research, and Transformation (I-SMART)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

The growth of the online advertising industry in Indonesia has pushed the marketing world towards a more personalized and data-centric approach. A common example is Online Behavioral Advertising (OBA) transferancy, which targets ads based on users' online behavior information. We empirically investigate how OBA transferancyinfluences perceived personalization in this study based on previous literature, and also aim to explore how perceived usefulness mediates the relationship between personalization and purchase intention. A quantitative study was adopted using an online survey, consisting of 200 e-commerce users who had previously encountered online advertising. The collected data were analyzed using Covariance-Based Structural Equation Modeling CB-SEM to test the proposed hypotheses. The model results are anticipated to clarify that OBA transferancypositively impacts perceived personalization, leading to increased perceived usefulness and increased consumer purchase intention.Theoretically, this study contributes to broadening the understanding of consumer perception mechanisms in personalized advertising, particularly within the framework of Uses and Gratifications Theory. Practically, this study provides insights for marketers to design effective OBA transferancystrategies that balance personalization and perceived value to increase consumer engagement and purchase intention. Practically,this study provides actionable insight for marketers to design more effective OBA transferancy strategies by balancing perceived personalization and perceived usefulness, enabling brand to build more meaningfulad ad experience, enhance consumer engagement, and ultimately increase purchase intention

References

Aiolfi, S., Bellini, S., & Pellegrini, D. (2021). Data-driven digital advertising: benefits and risks of online behavioral advertising. International Journal of Retail and Distribution Management, 49 (7), 1089–1110. https://doi.org/10.1108/IJRDM-10-2020-0410
An, G. K., & Ngo, T. T. A. (2025). AI-powered personalized advertising and purchase intention in Vietnam’s digital landscape: The role of trust, relevance, and usefulness. Journal of Open Innovation: Technology, Market, and Complexity, 11 (3), 100580. https://doi.org/10.1016/j.joitmc.2025.100580
Beckert, J. (2024). Friestad & Wright (1994): The Persuasion Knowledge Model. In Schlüsselwerke für die Strategische Kommunikationsforschung (pp. 365–376). Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-45292-6_32
Bleier, A., & Eisenbeiss, M. (2015). The Importance of Trust for Personalized Online Advertising. Journal of Retailing, 91 (3), 390–409. https://doi.org/10.1016/j.jretai.2015.04.001
Boerman, S. C., Kruikemeier, S., & Zuiderveen Borgesius, F. J. (2017). Online Behavioral Advertising: A Literature Review and Research Agenda. Journal of Advertising, 46 (3), 363–376. https://doi.org/10.1080/00913367.2017.1339368
Creswell, J. W., & Creswell, J. D. (2018). Research design: qualitative, quantitative, and mixed methods approaches (F. edition (Ed.)). SAGE Publications, Inc.
David Gefen, Elena Karahanna, D. W. S. (2003). Regulatory Alert: Superfund: The debate drags on. Environmental Science and Technology, 14 (10), 1175. https://doi.org/10.1021/es60170a601
Davis, F. D. (1989). (1989). Perceived usefulness, perceived ease of usDavis, F. D. (1989)., ‘Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.’, Delle Vicende Dell’agricoltura in Italia; Studio e Note Di C. Ber. Delle Vicende Dell’agricoltura in Italia; Studio e Note Di C. Bertagnolli., 13(3), 319–340.
De Keyzer, F., Dens, N., & De Pelsmacker, P. (2022). Let’s get personal: Which elements elicit perceived personalization in social media advertising? Electronic Commerce Research and Applications, 55 (Cc). https://doi.org/10.1016/j.elerap.2022.101183
Dentsu. (2025). Dentsu Advertising Expenditure Report: Indonesia’s Market Growth Projected to Reach 5.1% in 2025, Driven by Digital, OOH, and TV. Dentsu Indonesia. https://www.dentsu.com/id/en/insights/our-blog/laporan-belanja-iklan-dentsu-di-2025
GroupM. (2025). GroupM: 75 percent of Indonesia’s total ad spend to be digital by 2025. https://www.campaignindonesia.id/en/article/groupm-75-persen-total-belanja-iklan-indonesia-dikuasai-digital-di-2025/1899589
Jr, J. F. H., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E.(2019). Multivariate Data Analysis. https://doi.org/10.1002/9781119409137.ch4
Kasilingam, D. L. (2020). Understanding the attitude and intention to use smartphone chatbots for shopping. Technology in Society, 62 (June 2019), 101280. https://doi.org/10.1016/j.techsoc.2020.101280
Katz, E., Blumler, J. G., & Gurevitch, M. (1973). Uses and gratifications research. Public Opinion Quarterly, 37 (4), 509–523. https://doi.org/10.1086/268109
Kline, R. B. (2016). Principles and practices of structural equation modeling, 4th edition. In Methodology in the social sciences.
Pavlou, P. A. (2003). Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model. International Journal of Electronic Commerce, 7 (3), 101–134. https://doi.org/10.1080/10864415.2003.11044275
Petty, R. E., & Cacioppo, J. T. (1986). THE ELABORATION LIKELIHOOD MODEL OF PERSUASION.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach. Leadership & Organization Development Journal, 34 (7), 700–701. https://doi.org/10.1108/lodj-06-2013-0079

Downloads

How to Cite

Online Behavioral Advertising Transfarency and Consumer Purchase Intention: The Mediating Role of Perceived Personalization and Usefulness (F. M. Abror, Trans.). (2026). International Seminar and Conference on Management, Research, and Transformation (I-SMART), 1, 602-612. https://conference.unsil.ac.id/ismart/paper/view/131