Conference Universitas Siliwangi
International Seminar and Conference on Management, Research, and Transformation (I-SMART)

The Influence of Income Uncertainty and Job Protection on Job Satisfaction of Grab-Bike Drivers in Tasikmalaya City

Date Published : 4 August 2026

Contributors

Iffa Zakkiya Nur Arif

Universitas Siliwangi
Corresponding Author

Syahda Nadhira Fajarwati

Universitas Siliwangi
Author

Devinna Indriany Rahmawati

Universitas Siliwangi
Author

Keywords

Income Uncertainty Job Protection Job Satisfaction Grab-Bike Gig Economy

Proceeding

Vol. 1 (2025): International Seminar and Conference on Management, Research, and Transformation (I-SMART 1.0)

Track

General Track

License

Copyright (c) 2026 International Seminar and Conference on Management, Research, and Transformation (I-SMART)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This research aims to analyze and test the influence of income uncertainty (X1) and job protection (X2) on job satisfaction (Y) of Grab-Bike drivers in Tasikmalaya City. Using a quantitative descriptive-verificative method, this study involved 41 Grab-Bike driver respondents selected through purposive sampling, with data analyzed using multiple linear regression, t-test, and F-test. The test results indicate that, partially, Income Uncertainty was found to have a negative and significant effect on Job Satisfaction, while Job Protection has a positive and significant effect. Simultaneously, income uncertainty and job protection have a significant effect on job satisfaction, as indicated by an F value of 42.237 with a significance of 0.000 (<0.05). The regression model shows strong explanatory power, with an R² value of 0.690, meaning that 69% of the variation in job satisfaction is explained by the two independent variables. The implications of this study suggest that company and local government policies should focus on improving social security and income fluctuation mitigation strategies to improve the loyalty and service quality og grab-bike drivers.

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How to Cite

Nadhira Fajarwati, S., & Indriany Rahmawati, D. (2026). The Influence of Income Uncertainty and Job Protection on Job Satisfaction of Grab-Bike Drivers in Tasikmalaya City (I. Zakkiya Nur Arif, Trans.). International Seminar and Conference on Management, Research, and Transformation (I-SMART), 1, 1-9. https://conference.unsil.ac.id/ismart/paper/view/4