Conference Universitas Siliwangi
International Seminar and Conference on Management, Research, and Transformation (I-SMART)

The Effect of Transportation Models on Operational Performance of Average Stock Shortages in Department Stores (Case Study of SM Jaya Store)

Date Published : 15 October 2026

Contributors

Agis Puji Pratiwi

Siliwangi University
Author

Firman Ramadhan

Siliwangi University
Author

Keywords

transportation model operational performance delivery frequency inventory management retail

Proceeding

Vol. 1 (2025): International Seminar and Conference on Management, Research, and Transformation (I-SMART 1.0)

Track

General Track

License

Copyright (c) 2026 International Seminar and Conference on Management, Research, and Transformation (I-SMART)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

The modern retail sector, especially department stores such as SM Jaya, requires an efficient and reliable distribution system from suppliers because this greatly affects operational performance and product availability on the shelves. The operational performance of SM Jaya stores is highly dependent on the timeliness of distribution and the reliability of the transportation system implemented by suppliers, given the highconsumerdemandforproductavailability.Thisstudyaimstoanalyzeandidentify the effect of the transportation model, represented by the variable of delivery frequency,onoperationalperformanceasmeasuredbytheaveragehoursofstockouts at SM Jaya Store. The research method used is confirmatory research with a quantitativeapproach.DatawerecollectedthroughobservationandinterviewsatSM JayaStore,locatedinGunungsariVillage,TasikmalayaRegency.Inaddition,thedata will be analyzed using Simple Linear Regression Analysis to test the hypothesis regarding the influence of the transportation model on the store's operational performance.

References

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How to Cite

Puji Pratiwi, A., & Ramadhan, F. (2026). The Effect of Transportation Models on Operational Performance of Average Stock Shortages in Department Stores (Case Study of SM Jaya Store). International Seminar and Conference on Management, Research, and Transformation (I-SMART), 1, 1234-1239. https://conference.unsil.ac.id/ismart/paper/view/108